Do You Know Who Your Competitors Are?

SpyIf you’re anything like me, then you’re a fan of spy movies and TV shows.

After all, who doesn’t enjoy watching a James Bond or Sydney Bristow kick butt as they go after the bad guys and save the world?

Of course, before any of that action can take place, there’s a lot of research done to find out exactly who the bad guys are. That’s where a team of investigators and agents come in who don’t get to take part in the car chases or gunplay, but whose roles are just as important.

Business is not a game of good guys and bad guys, but the spying metaphor is still reasonably apt because you need to know who you’re up against before you can be a real competitor in your area or industry.

So with that in mind, here are 7 ways to figure out who you’re up against so you can “spy” on the right businesses and keep pace with your competitors. Continue reading

Create an Online Survey That Will Make Your Customers Smile

BewertungYou have questions, and your customers have the answers.

So what are you waiting for? Ask away in an online survey!

But before you hit Send, let us ask you a question: Is your survey set up to get the most responses possible?

Here are a few tips to make sure your survey is well received, gets your audience excited, and gives you the data you’re looking for. Continue reading

An Online Survey Can Ask for More than Customer Feedback

LuckyPupWhen most people think of an online survey, they think of customer feedback, and questions that ask recipients to rate, rank, and weigh in on their recent experiences.

Some businesses use a survey to ask customers for ideas and insights that they can use for future planning. For example, restaurants often ask about menu items they’re thinking about adding, and housecleaning businesses ask about additional services its clients might need.

Another way to use a survey is to collect more information about the members of your mailing list. After all, the more you know about your customers and what they want to hear from you, the better your communications to them can be. (Just be sure you’re making it clear what the incentive for giving this information is, and that you’re not just being nosy.)

Those are all great, but did you realize you can use an online survey for more fun purposes too? Continue reading

Witness a Revolution in Survey Building Software

When’s the last time you sent a survey to your customers?

Maybe today is the day to change that!

We invite you to take our Survey Challenge and see how you can benefit from sending out a survey to your customers. It’s easy to do, and we’ll even give you 30 days to try this product for free. You have nothing to lose and so much to gain! Continue reading