An Online Survey Can Ask for More than Customer Feedback

LuckyPupWhen most people think of an online survey, they think of customer feedback, and questions that ask recipients to rate, rank, and weigh in on their recent experiences.

Some businesses use a survey to ask customers for ideas and insights that they can use for future planning. For example, restaurants often ask about menu items they’re thinking about adding, and housecleaning businesses ask about additional services its clients might need.

Another way to use a survey is to collect more information about the members of your mailing list. After all, the more you know about your customers and what they want to hear from you, the better your communications to them can be. (Just be sure you’re making it clear what the incentive for giving this information is, and that you’re not just being nosy.)

Those are all great, but did you realize you can use an online survey for more fun purposes too? Continue reading

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When’s the last time you sent a survey to your customers?

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We invite you to take our Survey Challenge and see how you can benefit from sending out a survey to your customers. It’s easy to do, and we’ll even give you 30 days to try this product for free. You have nothing to lose and so much to gain! Continue reading